Chapter Outline - TEST BANK 360

Instructor's Resource Manual for
Wood's Interpersonal Communication
Everyday Encounters Seventh Edition
Narissra M. Punyanunt-Carter
Texas Tech University Julia T. Wood
University of North Carolina at Chapel Hill
Wadsworth
Cengage Learning Australia . Brazil . Japan . Korea . Mexico . Singapore . Spain . United
Kingdom . United States
( 2013 Wadsworth Cengage Learning.
Cengage Learning, its logo, and Wadsworth are trademarks used herein under
license. ALL RIGHTS RESERVED. No part of this work covered by the copyright hereon
may be reproduced or used in any form or by any means-graphic, electronic,
or mechanical, including photocopying, recording, taping, Web distribution,
information storage and retrieval systems, or in any other manner- except
as may be permitted by the license terms herein.

Printed in the United States of America 1 2 3 4 5 6 7 11 10 09 08 07
ISBN: 0495793728 Cengage Learning
20 Channel Center
Boston, MA 02210
USA For more information about our products,
contact us at:
Cengage Learning Academic Resource Center
1-800-423-0563 For permission to use material from this text or product, submit a request
online at
http://permission.cengage.com Any additional questions about permissions can be submitted by email to
permissionrequest@cengage.com. Preface 1
Instructor's Resource Manual Format 1
Revisions to the 7th Edition 4
Designing the Course 5
Opportunities and Challenges 5
Opportunities 5
Enlarging Understanding 5
Skill Development 5
Respect for Social Diversity 6
Challenges 6
Egocentric Perspectives 6
Difficult Issues 7
Ethnocentrism 8
Creating an Effective Classroom Climate 10
Openness 10
Involvement 11
Respect 12
Sense of Community 13
Alternative Approaches to Teaching 16
Conceptual Approach 16
Skills Approach 17
Combined Approach 17
Springboard Approach 18
Recommended Assignments 19
The Interpersonal Communication Journal 19
Term Projects 20
Class Schedules 22
Semester Schedule 23
Quarter Schedule 25
Summer Schedule 27
General Media Resources for Teaching the Course 29
Web Resources 29
Films 31
Print Resources 32
Launching the Course 35
Standard Icebreakers 35
Creating the Course 36
Let's Get Personal 36
Concluding the Course 38
The Interpersonal Communication Time Capsule 38
The Interpersonal Communication Newspaper 38
The Interpersonal Communication Time Capsule Handout 40
Chapter 1: A First Look at Interpersonal Communication 41
Key Concepts 41
Chapter Outline 41
Discussion Ideas 44
Activities 46
Journal Items 51
Panel Ideas 51
Media Resources 52
Web Sites 52
Film Ideas 54
Print Resource 54
Activities Handouts 55
Chapter 2: Communication and Personal Identity 57
Key Concepts 57
Chapter Outline 57
Discussion Ideas 59
Activities 60
Journal Items 63
Panel Idea 64
Media Resources 64
Web Sites 64
Film Ideas 65
Print Resource 65
Chapter 3: Perception and Communication 66
Key Concepts 66
Chapter Outline 66
Discussion Ideas 68
Activities 70
Journal Items 75
Media Resources 76
Web Sites 76
Film Ideas 77
Print Resource 78
Chapter 4: The World of Words 79
Key Concepts 79
Chapter Outline 79
Discussion Ideas 82
Activities 84
Journal Items 89
Panel Idea 91
Media Resources 91
Web Sites 91
Film Ideas 93
Print Resources 93
Activity Handout 94
Chapter 5: The World Beyond Words 95
Key Concepts 95
Chapter Outline 95
Discussion Ideas 97
Activities 99
Journal Items 103
Media Resources 105
Web Sites 105
Film Ideas 106
Print Resources 107
Activity Handout 108
Chapter 6: Mindful Listening 109
Key Concepts 109
Chapter Outline 109
Discussion Ideas 112
Activities 113
Journal Items 117
Panel Idea 118
Media Resources 118
Web Sites 118
Film Ideas 120
Print Resource 120
Activities Handouts 121
Chapter 7: Emotions and Communication 123
Key Concepts 123
Chapter Outline 123
Discussion Ideas 126
Activities 127
Journal Items 130
Panel Idea 131
Media Resources 132
Web Sites 132
Film Ideas 133
Print Resources 133
Activity Handout 134
Chapter 8: Communication Climate: The Foundation of Personal Relationships
135
Key Concepts 135
Chapter Outline 135
Discussion Ideas 137
Activities 138
Journal Items 141
Media Resources 142
Web Sites 142
Film Idea 143
Print Resource 143
Activity Handout 144 Chapter 9: Managing Conflict in Relationships 145
Key Concepts 145
Chapter Outline 145
Discussion Ideas 148
Activities 150
Journal Items 153
Panel Idea 154
Media Resources 155
Web Sites 155
Film Ideas 156
Print Resources 156
Activity Handout 157
Chapter 10: Friendships in Our Lives 159
Key Concepts 159
Chapter Outline 159
Discussion Ideas 161
Activities 163
Journal Items 165
Panel Idea 166
Media Resources 166
Web Sites 166
Film Ideas 167
Print Resources 168
Chapter 11: Committed Romantic Relationships 169
Key Concepts 169
Chapter Outline 169
Discussion Ideas 172
Activities 174
Journal Items 177
Panel Ideas 178
Media Resources 179
Web Sites 179
Film Ideas 181
Print Resources 181
Chapter 12: Communication in Families 183
Key Concepts 183
Chapter Outline 183
Discussion Ideas 185
Activities 186
Journal Items 187
Panel Ideas 188
Media Resources 189
Web Sites 189
Film Ideas 191
Print Resources 191
Sample Test Items & Rejoinders 192
Introduction 193
Chapter 1 199
Chapter 2 211
Chapter 3 225
Chapter 4 238
Chapter 5 254
Chapter 6 267
Chapter 7 279
Chapter 8 291
Chapter 9 305
Chapter 10 321
Chapter 11 335
Chapter 12 350 Preface Introduction This resource manual is designed to assist you in teaching a course for
which Interpersonal Communication--Everyday Encounters is the primary text.
Some instructors using this book will be seasoned teachers of introductory
interpersonal communication; others will be less experienced. Regardless of
whether you have taught the course before, this resource manual should
prove valuable. It includes not only activities, goals, and strategies we
use in our own classrooms, but also insights gleaned from instructors
across the United States. The result is a range of perspectives,
assignments, and teaching options that offer useful ideas to veteran and
novice teachers alike. The introductory course in interpersonal communication offers unparalleled
opportunities for teaching and learning. Healthy interpersonal
relationships are central to our happiness and well-being, and effective
communication is critical to good relationships. Thus this course, unlike
many others your students take, pertains directly and immediately to their
lives. Most students who enroll in the introductory course in interpersonal
communication enter with a high level of motivation and interest: They want
to learn how to communicate more effectively in their personal and
professional relationships. Instructor's Resource Manual Format This teaching guide consists of 12 chapters that mirror those in the text
and student companion. Each chapter includes four sections: Discussion Items -- These discussion items parallel the
exercises/activities that appear in the Student Companion or provide ideas
that may act as a catalyst for class or small group discussion. If students
complete the worksheets prior to coming to class, they can serve as a
springboard for class discussion. In other cases, students can complete the
individual portions at home or in class and use small group class
discussion to process the exercise. For each item, we have provided you
with points to look for when raising these topics in class. Classroom Activities -- Each chapter includes a number of activities that
encourage students to apply material in the text to their everyday lives.
Individual, group, and internet-based activities are included. Activities
promote experiential learning by involving students in real or simulated
communication situations in which they can practice, observe, and assess
skills. A good activity teaches principles and spurs understanding of the
conceptual bases of principles. Often these goals are accomplished in the
process of debriefing students on an exercise after they complete it.
Instructional resources are NOT substitutes for conceptual discussions and
they should NOT be used to fill time in a classroom. Instead, activities,
films, journals, and panels are teaching resources. Like lectures and
discussions, these resources clarify and fortify the content of a co