Problem Solving Worksheet 8D - Watts Water Technologies

0 |Control Number: | |Date: | | | |Originator: | |E-mail: | | | |Level
1: | |Assignee to complete sections 1-3 only and submit to originator
within 5 business days.
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| |Level | |Assignee to complete sections 1-3 and submit to originator within 1|
| |2: | |business day and complete sections 4-8 and submit to originator |
| | | |within 5 business days. |
| |Assignee(s| | | |
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| |Supplier Contact Information: |Originator Contact Information: |
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| |P.O: | |
| |Detailed Defect Description:. |Sketch / Photo of Defect: | |1 |Establishing the Team: |Team Goals: |
| |Establish a small group of people | |
| |with the process/ product | |
| |knowledge, allocated time, authority|Team Objectives: |
| |and skill in the required technical | |
| |disciplines to solve the problem and| |
| |implement corrective actions. | |
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|Name |
|Skills |
|Responsibility |
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| | |2 |Problem Definition: |Sketch / Photo of Problem |
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| |Part Number(s): | |
| |Customer(s): | |
| |List all of the data and documents | |
| |that might help you to define the | |
| |problem more exactly? | |
| |Action Plan to collect additional | |
| |information: | | |3 |Developing Interim Containment Actions |
| |Temporary actions to contain the problem and "fix" until permanent correction is|
| |in place - document actions in Action Item Table |
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| | | |4A |Identifying & Verifying Root Cause |
| |Analyze for "Root Cause" of the problem. |
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| |Brainstorm the possible causes of the problem |
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|4B |Action Plan |
| |Based on the team's discussions. Begin to complete the Root Cause Action Plan |
| |to verify and validate the root causes and test the escape point. Document this|
| |on the Action Item Table |
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|5 |Identify Permanent Corrective Actions |
| |solutions that address and correct the root cause. Solutions determined to be |
| |the best of all the alternatives. Document and verify the Permanent Corrective |
| |Action (PCA) in the Action Item Table |
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|6 |Implementing & Validating the PCA |
| |Implement and validate to ensure that corrective action does "what it is |
| |supposed to do." Detect any undesirable side effects. Document this on the |
| |Action Item Table. Return to root cause analysis, if necessary |
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| | | |7 |Preventing Recurrence |
| |Determine what improvements in systems and processes would prevent problem from |
| |recurring. Ensure that corrective action remains in place and successful. |
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