List of Activities

May 2nd, 2004
Shani and Lau
Instructor's Manual
8th edition INSTRUCTOR'S MANUAL BEHAVIOR IN ORGANIZATIONS AN EXPERIENTIAL APPROACH
Eight edition
A.B. (Rami) Shani, Ph.D.
Professor of Organization Behavior and Management and James B. Lau, Ph.D.,
Professor Emeritus Both of California Polytechnic State University, San Luis Obispo
CONTENTS IN BRIEF (page numbers to be inserted)
INTRODUCTION PART I: THE ORGANIZATION BEHAVIOR CONTEXT 1. Organization Behavior: An Overview
2. Expectations, Learning, and Appreciative Inquiry
3. Leadership Dynamics PART II: MANAGING THE TEAM 4. Team Problem Solving, Decision Making, and Effectiveness
5. Group Dynamics and Performances
6. Managing Conflict and Negotiations PART III: UNDERSTANDING AND MANAGING THE INDIVIDUAL 7. Appreciating Individual Differences and Personality
8. Motivation
9. Perception
10. Communication
11. Stress and the Management of Stress PART IV: MANAGING ORGANIZATIONAL PROCESSES 12. Organization and Work Design
13. Creativity and Innovation
14. Organization Culture
15. Organization Learning, Change and Development ADVANCED MODULES -- ON THE WWW
PART V: UNDERSTANDING AND MANAGING EMERGING COMPLEX PROCESSES
16. Career Planning and Development
17. Knowledge Management Processes
18. Technology and Computer-based Technology
LIST OF ACTIVITIES (page numbers need to be added)
ACTIVITIES
1-1: Defining Organizational Behavior - pp. 3-5
1-2: Initial Exploration of Diversity - pp. 6
1-3W: Organization Behavior-WWW Exploration - pp. 6
2-1: Organizational Dialoguing about Learning, Expectations, and Teams -
pp.13-15
2-2: Individual Learning Style: Diagnosis and Appreciation of Individual
Differences - pp.17-23
2-3: Group Dialoguing: The Development of a Team Name and Logo (with some
modifications to include Team Dialoguing About Goals and Behaviors
Necessary for Goals Achievement) - pp.24
2-4: Developing the Questioning Mind - pp.24-26
2-5W: Personal Learning Statement - pp.27
2-6W: A Dialogue with a Manager - pp.27-28
2-7A: Group Dialogue About Team Goals and Behavior- pp.29-30
3-1: Exploring the Meaning of Leadership - pp.36
3-2: Leadership Behavior - pp.36-37
3-3: Donny Is My Leader - pp.37-54
3-4W: Creating a Dialogue with a Leader - pp.55-57
3-5W: Least Preferred Co-Worker - pp. 57-68
3-6W: Exercising Your Leadership Skills - pp.58
3-7A: Leadership Development: 360 Degree Feedback-pp.58-63
4-1: Team Skills - pp. 76
4-2: Mountain Survival Exercise - pp.76-81
4-3: Who Gets the Overtime? - pp. 88-92
4-4: Team Development Assessment - pp. 93
4-5W: Important Days Task - pp.76-78 and 82
4-6W: Task 21 - pp. 76-78 and 83-84
4-7W: Three essential Process Tools for Team Development - pp.93-98
4-8W: Decision Making-Japanese Style - pp. 99-100
5-1: Tower Building - pp. 105-108
5-2: An Initial Inventory of Group Dynamics - pp. 109-110
5-3: The Plafab Company Case - pp.110-115
5-4: Values in Business - pp.115
5-5W: A Card Game Called Norms - pp.115
5-6W: Individual Role Assessment - pp.115
5-7W: Status on the Campus - pp.115
5-8A: Exploring Team Effecting and Dynamics: A Winning Team-pp. 116-117
5-9A: Exploring Team Effecting and Dynamics: Twelve Angry Men-pp. 118 and
117
6-1: Exploring Conflict and Negotiation Dynamics - pp.124-128
6-2: The Prisoners' Dilemma: An Intergroup Competition - pp. 132-134
6-3: The SLO Corporation Dilemma - pp.134
7-1: Cultural Diversity: An Initial Exploration - pp.142
7-2: Exploring Individual Personality Profile: The Big Five Locator
Questionnaire - pp.142-145
7-3: Rough Times at Nomura - pp.146-149
7-4W: Learning about Self and Others: Personal Reflection via "Collage" -
pp. 149
7-5W: Transactional Analysis in the Work Situation - pp. 150-151
7-6W: Exploring Individual Personality Profile: The Keirsey Temperament
Sorter - pp. 151
7-7W: Assessing Your Emotional Intelligence - pp. 151
7-8W: Assessing How Personality Types Impacts Your Goal-Setting Skills -
pp. 151
8-1: Motivation to Work - pp. 155-157
8-2: The Slade Plating Department - pp. 157-159
8-3: Alternative Courses of Managerial Action in the Slade Plating
Department - pp. 159-161
8-4: Motivational Analysis of Organization's-Behavior (MAO-B) - pp. 161
8-5W: Motivation through Goal Setting - pp. 161-163
8-6W: Reinforcement Theory - pp. 163
8-7A: Response to Frustration-pp.164-165
9-1: Exploring Perceptual Issues via Dan Dunwoodie's Challenge - pp. 169-
171
9-2: Mirroring Gender: Perceptual Exploration - pp.171-176
9-3: Prejudices and Stereotyping - pp. 177-178
9-4W: Male-Female Interface on Women in Management - pp. 178-181
10-1: Communication, Coaching, and Goal Setting - pp. 186-190
10-2: Nonverbal Communication - pp. 190-196
10-3W: Exploring Communication Barriers - pp. 196
10-4W: Reflections on Communication Episodes - pp. 196
10-5W: Choosing the best Communication Medium - pp. 196
11-1: Sources of Stress - pp. 200
11-2: A. The Social Readjustment Rating Scale; B. Self-Evaluation: The
Glazer - Stress
Control Life-Style Questionnaire - pp. 200-201
11-3: Methods of Coping with Stress - pp. 201-203
11-4W: What is Your Communication Style Under Stress - pp. 203
12-1: A Comparative Exploration of Two Organizations: Sandlot and Little
League - pp. 209-214
12-2: Designing A Student-Run Organization That Provides Consulting
Services - pp. 214-216
12-3: The Woody Manufacturing Company: Start-up Design - pp. 216-217
12-4W: Diagnosing an Organization-WWW Exploration - pp. 217
12-5W: Learning from a Manager about an Organization - pp. 217-218
12-6W: Colonial Automobile Association: Job Design Inventory - pp. 218-
220
12-7W: Kate and Jake's Flaky Cakes: A Self-Design Simulation - pp. 220-
223
12-8W: Designing Parallelization of Product Flow - pp. 223-226
12-9W: SWOT Analysis - pp. 226
12-10A: Participative Self-Design-pp. 227-231
12-11A: Work Design Simulation-pp. 232-243
13-1: Exploring Creativity in an Organizational Setting: 3M's Post-It Note
Pads - pp. 247-248
13-2: Downsizing and Creativity - pp. 248
13-3: Organizational Innovation: Learning from the WWW - pp. 248
13-4: Making a Metaphor - pp. 248-249
13-5W: Fostering Creativity & Innovation in the Intercon Semiconductor
Company- pp. 249-250
13-6W: Assessing Your Creativity Quotient - pp. 250-251
14-1: Exploring the Trouteville Police Department - pp. 154-255
14-2: Symbol Identification - pp. 255
14-3: The Meaning of Your Symbols and the Organization as a Text - pp. 255-
256
14-5W: Symbol Generator - pp. 256
15-1: Planned Change at General Electric - pp. 259
15-2: The Management of Change at FoodCo, Inc. - pp. 261-262
15-3: Custom Nests Simulation - pp. 262-265
15-4: Analyzing the Team Climate - pp. 265-266
15-5: Team Feedback Discussion - pp. 266-268
15-6: Feedback on Effectiveness of the Course and the Instruction - pp. 268
15-7W: Andersson's Challenge at Berol Kemi - pp. 273
15-8W: Revisiting the Paper Mills Corporation - pp. 274
15-9W: Bill (or Bonnie) Dawson's Challenge at Crofts Products Company - pp.
274-277
16-1W: Perspectives on Career Development - pp. 281-282
16-2W: Career Planning - Using the Internet - pp. 282-283
16-3W: Managing the Aging Labor Force - pp. 283-285
16-4W: Mentoring - pp. 285-290
16-5A: Developing Career Paths-pp. 285-290
17-1W: Exploring Knowledge Management in an Organizational - pp. 297-298
17-2W: The Skandia Case: Appearance and Reality - pp. 298-299
17-3W: Knowledge Management: Learning from the Web - pp. 299
17-4W: Avici Systems: A Grass-roots Example - pp. 299-300
18-1W: Technology, Information Technology, and Human Behavior: An
Exploratory
Investigation - pp. 304
18-2W: Management Challenge of the Software Development Firm - pp. 304-305
LIST OF CASES
Module 3: Donny Is My Leader
Module 5: The Plafab Company Case
Module 6: The SLO Corporation Dilemma
Module 7: Rough Times at Nomura
Module 8: The Slade Plating Department
Module 9: The Dan Dunwoodie's Challenge Case
Module 12: The Woody Manufacturing Company
Module 12W: Designing Parallelization of Product Flow
Module 13: The 3M's Post-It Note Pads Case
Module 13W: Fostering Creativity and Innovation in the Intercon
Semiconductor Company
Module 14: Exploring the Trouteville Police's Culture
Module 15: Planned Change at General Electric
Module 15: The Management of Change at FoodCo, Inc.
Module 15W: Andersson's Challenge at Berol Kemi
Module 15W: Revisiting the Paper Mills Corporation
Module 15W: Bill (or Bonnie) Dawson's Challenge at Crofts Products Company
Module 16W: Planning for Disengagement at Motor Industries
Module 17W: The British Petroleum Company
Module 17W: The Skandia Case
Module 17W: Avici Systems
Module 18W: The Software Development Firm
INTRODUCTION This Instructor's Resource Guide was written to accompany the eighth
edition of "Behavior in Organization: An Experiential Approach." As a part
of this Instructor's resource guide we developed two additional
supplements: Test Bank and Power Point Slides. The Web Site that was
created for this edition includes additional optional experiential
activities and cases, and three complete advanced modules. This Manual
contains a variety of instructor aids including alternative ideas and plans
of sessions' design, multiple ways of using activities and cases in the
classroom, lecture outlines and resource material, answers to discussion
questions at the end of e