acknowledgement - Educational Consultant in Delhi, Education ...

"LOANING STRATEGY OF I.C.I.C.I BANK"
A report submitted to IIMT, Greater Noida as a part fulfillment of full
time Postgraduate Diploma in Business Management. SUBMITTED TO: SUBMITTEDBY: PREFACE The success of any business entity solely depends on how effectively does
it utilizes its optimum resources and how soon does it make arrangements
for the removal of the customer's grievances. Moreover, the company should
always be ready to make necessary changes according to the requirement in
order to attract more customers so as to maintain a substantial growth in
the market. The topic given to me was: " LOANING STRATEGY of ICICI BANK " I have tried to put my best efforts to complete this task on the basis of
skill that I have achieved during my studies in the institute. I have tried to put my maximum effort to get the accurate statistical data.
If there is any error or any mistake in collecting the data, please ignore
it.
CERTIFICATE TO WHOM IT MAY CONCERN This is to certify that project work done on "LOANINSTRATEGY OF ICICI BANK"
submitted to A in partial fulfillment of the
requirement for the award of degree of Post Graduate Diploma in Business
Management is a bonafide work carried out by him under my supervision and
guidance. This work has not been submitted by any where else for any other
degree/diploma. The original work was carried during May 10 to July 5 in
ICICI BANK (LOANING DPT.). Date: Name of guide: ACKNOWLEDGEMENT
It gives me immense pleasure and sense of accomplishment in presenting
My project report on "Loaning Strategy of ICICI Bank" as a partial
fulfillment of the requirement of PGDBM. No task however small can be completed without proper guidance, co-
operation and encouragement. This acknowledgement transcends the reality
of formality, hence I would like to express my deep gratitude to all those
behind the scene who have helped me to transform the idea into a working
project. I extend my heartfelt thanks to Mr. R. P. SINGH, BRANCH MANAGER, ICICI for
giving me this opportunity and for his guidance and help towards completion
of this project. I would also like to thank my internal guide for
providing guidance to me at every crucial stage of this work.
We express our gratitude to our parents who financed this project. The study has indeed helped me to explore more knowledgeable avenues
related to my topic and I am sure it will help me in my future.
A final vote of thanks to all those whom I have failed to acknowledge or
missed out. DECLARATION
I, student of Batch in
, hereby declare that, this Project Report under the title "Loaning
Strategy of ICICI Bank" is the record of my original work under the
guidance of Mr. Ravi Pratap Singh(Branch Manager), ICICI Bank. This report
has never been submitted anywhere else for award of any degree or diploma.
Place: TABEL OF CONTENT CONTENTS PAGE
NO.
1. Executive Summary 1
2. Introduction 4
3. Objective 6
4. Methodology 7
5. Literature Review 10
6. Company Profile : 13
i. Name of the company 13
ii. Head Office 14
iii. Branch Office 15
iv. Historical Background 15
v. Vision and Mission Statement 18
7. Trade Profile : 21
i. Main Business 21
ii. Ancillary Business 22
8. Competitors 31
9. Promoters 58
10. Research and Development Activities 65
11. Human Resources Policies 84
12. Marketing Policies 89
13. Government Policies 103
14. Management Team 114
15. Company's Product Line 121
16. Feature of the products 125
17. Tax Aspect 196
18. Major Problems 201
19. Achievements 204
20. Market Position 208
21. Philosophy of ICICI Bank 214
22. National and International Image 217
23. Future Prospects 222
24. Job Profile 229
25. Suggestions/Recommendations 235
26. Conclusion 237
27. Bibliography 238
28. Words of Thanks 239 EXECUTIVE SUMMARY The project titled "LOANING STRATEGY OF ICICI" is done as the part of
partial fulfillment of my PGDBM curriculum. It explains the modes and
methods in which the bank make available of the cash to those who
approaches them. It tells about various kinds of loans which the bank
offers. It also tells about the basic requirement and various other
necessary documentation to be furnished in order get the loan sanctioned. The main objective of the present study is to know to how extent the
customers are benefited with the present offering and also, whether the
repayment mode is satisfactory or not according to the capacity of each
individual so that there is no additional burden levied upon them.
Moreover, to ascertain how easily the loan is available without any hazels. Key result areas:
. Immense learning
. Experiencing the actual workplace atmosphere
. I've come up with not only a project report but also with immense
knowledge
. Got to know about the level of loaning tendency of the people
. Skills required for building a long term relation with the customers.
. Improved listening and communication skills
. Enhancement of the convincing power due to increased knowledge
. Got to know about the operations and hierarchical structure of the
company Reporting: I reported to branch manager, loaning department who was my company guide
throughout these six weeks. How did I apply my learning at IIMT? During my project I could correlate the teachings that IIMT Greater
Noida.had granted me during the first year. All the theoretical knowledge
that I had obtained from the classroom teachings, I could relate it to the
pragmatic situations. From all the theories and the research methodologies
to the role plays that were held during the soft skills classes were of
great help. Also the pressure that we are made used to was of great help in
the pressure cooker scenarios. The text books provided by the college were
also used in the summer training. period. Learning during summer training- Though everyday life teaches us many things, but these three months were a
whole lot than just a summer training program. What more can one aspiring
PGDBM (equivalent to MBA) graduate ask for than a real corporate learning,
where one experiences the truths of the very glamorous and affluent
corporate world. I learnt the corporate behavior in addition to the
knowledge that the workplace taught me. Although having role plays in the
soft skills classes gives us a rough idea, but being in the corporate world
is something different. I learnt how to work under someone and the tact to
face the stress that this world has to offer. Besides all that, I can
confidently say that this summer training has helped me improve my
knowledge , communication skills , analyzing ability, skill set and has
also taught me as how to balance the personal and private life.
INTRODUCTION The principal objective was to create a development financial institution
for providing medium-term and long-term project financing to Indian
businesses. In the 1990s, ICICI transformed its business from a development
financial institution offering only project finance to a diversified
financial services group offering a wide variety of products and services,
both directly and through a number of subsidiaries and affiliates like
ICICI Bank. In 1999, ICICI become the first Indian company and the first
bank or financial institution from non-Japan Asia to be listed on the NYSE.
After consideration of various corporate structuring alternatives in the
context of the emerging competitive scenario in the Indian banking
industry, and the move towards universal banking, the managements of ICICI
and ICICI Bank formed the view that the merger of ICICI with ICICI Bank
would be the optimal strategic alternative for both entities, and would
create the optimal legal structure for the ICICI group's universal banking
strategy. The merger would enhance value for ICICI shareholders through the
merged entity's access to low-cost deposits, greater opportunities for
earning fee-based income and the ability to participate in the payments
system and provide transaction-banking services. The merger would enhance
value for ICICI Bank shareholders through a large capital base and scale of
operations, seamless access to ICICI' s strong corporate relationships
built up over five decades, entry into new business segments, higher market
share in various business segments, particularly fee-based services, and
access to the vast
talent pool of ICICI and its subsidiaries. In October 2001, the Boards of
Directors of ICICI and ICICI Bank approved the merger of ICICI and two of
its wholly-owned retail finance subsidiaries, ICICI Personal Financial
Services Limited and ICICI Capital Services Limited, with ICICI Bank. The
merger was approved by shareholders of ICICI and ICICI Bank in January
2002, by the High Court of Gujarat at Ahmedabad in March 2002, and by the
High Court of Judicature at Mumbai and the Reserve Bank of India