Solutions to exercises - Kellogg School of Management
10-5 A bank could use standards to specify the required amount of time to
process a loan application or process a bank transaction. ... (e) High quality and
no defects: Total quality control programs that typically .... Exercise 10-28 (15
minutes) ...... 85%. 2. Manufacturing cycle time. = = = .5 hour (or 30 minutes) per
unit. 3.