Business continuity plan example - Oregon.gov

Business Continuity Plan Example



Guidance for Oregon Agencies
(Document #2 of 2)






Provided by Enterprise BCP Program, DAS
May 2008

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BCP Plan Example


Table of Contents



I. INTRODUCTION 1

A. Purpose of this Business Continuity Plan 1
B. Objectives of this Plan 1
C. Authority for this Plan 2
D. Distribution List 2
E. References and Related Documents 3

II. AGENCY OPERATIONS 4

A. Agency Mission and Key Activities 4
B. Team Roles and Responsibilities 4
C. Plan Activation Procedures 6
D. Agency Operations Center 7
E. Alternate Site Plans 8
F. Communications Plan 9

III. CRITICAL BUSINESS FUNCTIONS 14


A. Conduct Audits 14
B. Issue and Verify Licenses 18


IV. RECOVERY PLAN 22

V. APPENDICES 28

A. Agency Organizational Chart and Delegations of Authority 28
B. Disaster Impact Assessment Form
29
C. DAS Emergency Lease Form
30



Essential Staff Contact Information
37



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[This document provides an example of a business continuity plan for
an Oregon agency and includes information from several Oregon
agencies. This document is intended to be used only as an example,
and is not a format required by the Department of Administrative
Services.]


I. INTRODUCTION

A. Purpose of this Business Continuity Plan

Business continuity plans are designed to help organizations recover
from a disruption in service. Specifically, this plan provides policy
and guidance to ensure that the [Agency Name] can respond effectively to
a disruption and restore essential services to the public as quickly as
possible.

B. Objectives of this Plan

The objectives of this business continuity plan are to:


. Identify advanced arrangements and procedures that will enable the
agency to respond quickly to an emergency event and ensure
continuous performance of critical business functions.


. Reduce employee injury or loss of life and minimize damage and
losses.

. Protect essential facilities, equipment, vital records, and other
assets.

. Reduce and mitigate disruptions to business operations.

. Identify managers and other staff who might need to be relocated
depending upon the emergency.

. Identify teams which would need to respond to a crisis and describe
specific responsibilities.

. Facilitate effective decision-making to ensure that agency
operations are restored in a timely manner.

. Provide support to employees and employee families during an event
so that employees know that the safety of their families has been
addressed, and that employees will therefore be available to work
and help restore agency function.

. Identify alternative courses of action to minimize and/or mitigate
the effects of the crisis and shorten the agency response time.


. Quantify the impact of any kind of emergency in terms of dollars,
time, services, and work force.

. Recover quickly from an emergency and resume full service to the
public in a timely manner.

C. Authority for this Plan

DAS Statewide Policy #107-001-010 requires each executive branch
agency to develop and implement a Business Continuity Plan to "ensure
that critical state services will continue despite their interruption by
an emergency, disaster, or other unplanned event, whether natural or
manmade." This policy was signed by the director of DAS in March, 2006
and requires agencies to have developed and tested business continuity
plans by June 30, 2009.

D. Distribution List

This plan supersedes the plan dated mm,dd,yyyy, which shall be
considered obsolete.


[Explanation: This section should include a list of the current copies
of the BCP, including the position title of the responsible person and
the location at which the copy is stored. It is recommended that
individual names not be included in the document itself, but kept in a
separate location.]


|Copy Number |Title |Location |
|1 |BCP Coordinator |Headquarters Office |
| | |1st floor |
| | |Director's Office |
|2 |BCP Coordinator |Home |
| | |(See separate contact list for|
| | |address) |
|3 |Agency Director |Headquarters Office |
| | |1st floor |
| | |Director's Office |
|4 |Agency Director |Home |
| | |(See separate contact list for|
| | |address) |
|5 |Agency Director |Car |
|6 |Communications Director |Headquarters Office |
| | |2nd floor |
| | |Filing cabinets in Room 212 |
|7 |IT Director |Headquarters Office |
| | |3rd floor |
| | |Filing cabinets in Room 318 |
|8 |Field Director |Bend Field Office |
| | |410 Main Street |
| | |Bend, OR 98111 |


E. References and Related Documents

[Explanation: This section should include references to any documents,
policies or plans that might assist both in writing your BCP and also
recovering from an event.]

|Document Title |Owner and contact |Location |
| |details | |
|Agency Emergency |BCP Coordinator |Headquarters Office |
|Response Plan | |1st floor |
| | |Director's Office |
| | |Cubicle 56 |
|State Emergency |BCP Coordinator |Headquarters Office |
|Management Plan | |1st floor |
| | |Director's Office |
| | |Cubicle 56 |
|Building Evacuation |HR Executive |Headquarters Office |
|Plan for Headquarters|Assistant |1st floor |
| | |Human Resource Section |
| | |Cubicle 43 |
|Building Evacuation |Executive |Bend Field Office |
|Plan for Bend Field |Assistant |410 Main Street |
|Office | |Cubicle 89 |
| | |Bend, OR 98111 |
|Communicable Disease |Human Resources |Headquarters Office |
|Policy |Manager |1st floor |
| | |Human Resource Section |
| | |Cubicle 43 |
|Disaster Recovery |IT Director |Headquarters Office |
|Plan | |3rd floor |
| | |Filing cabinets in Room 318 |
|Disaster Recovery |IT Director |Home |
|Plan | |456 SW Flower Way S |
| | |Salem, OR 97322 |
|Agency Technology |IT Director |Headquarters Office |
|Plan | |3rd floor |
| | |Filing cabinets in Room 318 |

II. AGENCY OPERATIONS

A. Agency Mission and Key Activities

Agency Mission:


To serve the people of Oregon by protecting, managing, and promoting
stewardship of Oregon's forests to enhance environmental, economic,
and community sustainability.


Key agency activities include:

. fire protection for 16 million acres of private, state and federal
forests;
. regulation of forest practices (under the Oregon Forest Practices
Act) and promotion of forest stewardship;
. implementation of the Oregon Plan for Salmon and Watersheds;
. detection and control of harmful forest insect pests and forest
tree diseases on 12 million acres of state and private lands;
. management of 780,000 acres of state-owned forestlands;
. operatio