Services RFP - State of Ohio Procurement - Ohio.gov

DRAFT REQUEST FOR PROPOSALS
RFP NUMBER: DRAFT0A1096
DATE ISSUED: December 21, 2011
The State of Ohio, through the Department of Administrative Services
for its Office of Information Technology, is requesting proposals for:
STATE OF OHIO COMPUTING CENTER: REMEDIATION AND OPERATING IMPROVEMENTS
AND PROVISION FOR ONGOING MANAGED SERVICE
INQUIRY PERIOD BEGINS: December 21, 2011
INQUIRY PERIOD ENDS: January 30, 2012
OPENING DATE: TBD
OPENING TIME: TBD
OPENING LOCATION: TBD
PRE-PROPOSAL CONFERENCE &
SITE VISIT DATE: TBD This RFP consists of five parts and ten attachments, totaling 63
consecutively numbered pages. Supplements also are attached to this
RFP with a beginning header page and an ending trailer page. Please
verify that you have a complete copy. *** NOTICE TO PROSPECTIVE OFFERORS ***
This DRAFT RFP is being issued for vendor review and comments.
Comments may be submitted via the inquiry process described in this
RFP. All vendor comments will remain anonymous. The State will not
respond or post responses to the State Procurement website. Communication Restrictions FROM THE RELEASE OF THIS DRAFT RFP UNTIL AN OFFEROR IS SELECTED AND A
CONTRACT EXECUTED, PROSPECTIVE OFFERORS SHALL NOT COMMUNICATE WITH ANY
STATE STAFF CONCERNING THE DRAFT RFP EXCEPT USING THE METHOD DESCRIBED
IN THE INQUIRY PROCESS. IF AN OFFEROR ATTEMPTS ANY UNAUTHORIZED
COMMUNICATION, THE STATE MAY REJECT THAT OFFEROR'S PROPOSAL.
An official proposal response from prospective offerors is NOT required
during the DRAFT RFP comment period.
PART ONE: EXECUTIVE SUMMARY
Purpose. This is a Request for Competitive Sealed Proposals ("RFP") under
Sections 125.071 and 125.18 of the Ohio Revised Code (the "Revised Code")
and Section 123:5-1-8 of the Ohio Administrative Code (the "Administrative
Code"). The Department of Administrative Services , Office of Information
Technology has asked the Department of Administrative Services to solicit
competitive sealed proposals ("Proposals") to implement remediation and
operating improvements and provision of ongoing managed services for the
State of Ohio Computing Center (the "Work"), and this RFP is the result of
that request. If a suitable offer is made in response to this RFP, the State of Ohio (the
"State"), through the Department of Administrative Services, may enter into
a contract (the "Contract") to have the selected offeror (the "Contractor")
perform all or part of the Work. This RFP provides details on what is
required to submit a Proposal for the Work, how the State will evaluate the
Proposals, and what will be required of the Contractor in performing the
Work. This RFP also gives the estimated dates for the various events in the
submission process, selection process, and performance of the Work. While
these dates are subject to change, prospective offerors must be prepared to
meet them as they currently stand. Once awarded, the term of the Contract will be from the award date until
the Work is completed to the satisfaction of the State and the Contractor
is paid or June 30, 2013, whichever is sooner. The State may renew this
Contract for up to five (5) additional two-year term(s), subject to and
contingent on the discretionary decision of the Ohio General Assembly to
appropriate funds for this Contract in each new biennium. Any such renewal
of all or part of the Contract also is subject to the satisfactory
performance of the Contractor and the needs of Department of Administrative
Services, Office of Information Technology. The State may reject any Proposal if the offeror fails to meet a deadline
in the submission or evaluation phases of the selection process or objects
to the dates for performance of the Work or the terms and conditions in
this RFP.
Background and Business Objectives The State has recently conducted a review of its IT Infrastructure data
processing facility assets and capabilities. A strategy has been identified
that is designed to consolidate the State's data processing facilities
located in the greater Columbus area in such a manner as to reduce costs,
increase service levels to users of these computing assets, and better
provide for the protection and privacy of State computing assets and
related data. As part of this IT infrastructure review and following experiences in
virtualizing IT infrastructure elements for the past five years, the State
has determined that ongoing technology advances in server, storage and
network virtualization; dense computing; as well as a general migration
from mainframe processing to distributed computing are necessary. These
technology advances have led to the State's development of an approach to
consolidating systems maintained within Agencies in the greater Columbus
area to the State of Ohio Computer Center (SOCC). Additionally, within the
SOCC, the service provider will be required to implement a significantly
more efficient use of SOCC capabilities than contemplated when it was
designed and constructed in the late 1980s. As part of this project, the State wishes to establish a Contract with a
highly qualified Offeror to implement the requirements of the project
contained herein, as well as to take an active role in the ongoing
operation of the SOCC. In fiscal year 2010, the Office of the State CIO in concert with the
Leadership Management Council (LMC), developed a Statement of Direction,
which outlines Ohio's IT goals, methods and strategies that must be
employed to reduce and re-align the IT expenditures associated with
delivering Ohio's IT services. In fiscal year 2011, the State began
developing an implementation strategy for the Statement of Direction, with
specific emphasis on IT Infrastructure consolidation as the most logical
(and significant) first step towards realizing Ohio's IT goals. In
parallel, a cloud computing services document has been drafted that
describes the State's position with respect to private and public cloud
models and specific service models such as cloud-based: Software as a
Service (SaaS) , Platform as a Service (PaaS) and Infrastructure as a
Service (IaaS). Leveraging cloud computing for IT services represents a
possible cost savings opportunity for the State as long as it is
implemented appropriately and the risks and benefits are carefully
considered prior to making significant strategic decisions. This cloud
computing services document explores the opportunities presented by various
cloud computing service models and outlines a strategy that compliments
Ohio's current IT environment. The consolidation of IT Infrastructure assets to the SOCC, which is the
foundation for the State's private cloud offering, within a single floor of
the SOCC will allow the State to realize a key step of implementing the
State's IT Statement of Direction and the following high level goals for
the SOCC Remediation and Operations Improvement Project: o Consolidation of IT and data processing facilities to reduce or
eliminate real estate and power costs associated with maintaining
disparate data processing centers on an Agency by Agency basis;
o Virtualization of computing environments (e.g., servers, storage,
network devices, software) to reduce the duplication of, cost and
complexity of obtaining, operating and maintaining these
environments;
o Standardization of computing environments to drive operating and
maintenance agility, reduce agency computing costs and drive
synergies in asset procurement (buying power), operations (labor
effectiveness), maintenance (automation), software licensing and
administration (aggregation) and other outcomes associated with IT
standards;
o Consolidation of Infrastructure elements, effectively from the
"floor of the data center" to the "operating system prompt" to
minimize or eliminate duplication of hardware, networking,
software, support and maintenance services;
o Implementation of modern IT Infrastructure Management practices
(i.e., ITIL®, CoBIT®) to both increase service levels and reduce
manual efforts associated with the operation and maintenance of IT
Infrastructure elements; and
o Reduction in the State's data processing risk profile as it
pertains to maintaining IT Infrastructure assets in a physically
secure, fault tolerant and robust facility (i.e., the SOCC).
However, to realize these goals, the State has determined that certain
improvements in the capabilities of the SOCC need to be implemented prior
to a larger scale facilities and infrastructure consolidation effort.
Central to this effort will be the expansion of, and agency migration to,
the State's private (and incorporation of public) cloud computing services.
The State's cloud computing environment will be designed to provide a
secure, high-performance and dependable foundation for computing, while at
a cost point that is between 50-75% less than IT services offered today. In
total, the State spends approximately $108M annually for IT infrastructure
and related services, hardware and labor. The goal of the State's cloud
computing effort is