How to Handle the Irate Caller 2.0 - Telephone Doctor
Total teaching hours: 30 hours X 7 units ? 210 hours of ELT. Sources: New ... We
are family (predictions) ... Useful language for describing persons and
personalities; .... Talking about close friends and friendship; things you used to do
.... Matching exercises to paragraphs ... Practical English ? apologizing, giving
excuses.