Publication Date: Month, Year

Publication Date: December, 2008

|Worldwide Headquarters |International Headquarters |
|Blackboard Inc. |Blackboard International B.V. |
|650 Massachusetts Avenue N.W. |Dam 27 2nd Floor |
|Sixth Floor |1012 JS Amsterdam |
|Washington, DC 20001-3796 |The Netherlands |
|800-424-9299 toll free US & Canada| |
|+1-202-463-4860 telephone |+31 20 5206884 (NL) telephone |
|+1-202-463-4863 facsimile |+31 20 5206885 (NL) facsimile |
|www.blackboard.com |global.blackboard.com |


Blackboard, the Blackboard logo, Blackboard Academic Suite, Blackboard
Learning System, Blackboard Learning System ML, Blackboard Community
System, Blackboard Transaction System, Building Blocks, and Bringing
Education Online are either registered trademarks or trademarks of
Blackboard Inc. in the United States and/or other countries. Microsoft and
Windows are registered trademarks of Microsoft Corporation in the United
States and/or other countries. Java is a registered trademark of Sun
Microsystems, Inc. in the United States and/or other countries. Macromedia,
Authorware and Shockwave are either registered trademarks or trademarks of
Macromedia, Inc. in the United States and/or other countries. Real Player
and Real Audio Movie are trademarks of RealNetworks in the United States
and/or other countries. Adobe and Acrobat Reader are either registered
trademarks or trademarks of Adobe Systems Incorporated in the United States
and/or other countries. Macintosh and QuickTime are registered trademarks
of Apple Computer, Inc. in the United States and/or other countries. WebEQ
is a trademark of Design Science, Inc. in the United States and/or other
countries. JSpell is a trademark of The Solution Café in the United States
and/or other countries. Other product and company names mentioned herein
may be the trademarks of their respective owners. U.S. Patent No.
6,988,138. Patents pending.


No part of the contents of this manual may be reproduced or transmitted in
any form or by any means without the written permission of the publisher,
Blackboard Inc.






About the Blackboard ProEd Suite User Manual 6

Part One: Introduction 7

Welcome to Blackboard ProEd Suite 8

How Courses Work 10

Gateway 11

Entry Page 13

Lost Password 14

Catalog 15

Working in Blackboard ProEd Suite 16

Navigation 17

Language Packs 18

Course Menu 19

Course Map 20

Searching for Users in a Course 21

Entering Text 22

Text Editor 23

Link to File Attachment 29

Insert Multimedia File 30

About Spell Check 34

Using Spell Check 35

Math and Science Notation Tool - WebEQ Equation Editor and MathML Editor
36

Part Two: Courses 38

Content 39

Course Content Areas 40

Course Content 41

Assessments 42

Exercises 46

Learning Modules 48

Course Cartridges 49

External Links 50

Communication 51

Send Email 52

Send Email to Users 53

About the Discussion Board 54

View and Organize Discussion Board Content 56

Initiate a Thread 62

Respond to a Discussion Board Post 63

Subscription 64

Manage a Group Forum 65

Collaboration Tools 67

Virtual Classroom 69

Virtual Classroom Menu Bar 70

Virtual Classroom Tool box 71

Virtual Classroom Whiteboard 72

Virtual Classroom Group Browser 74

Virtual Classroom Content Map 75

Asking a Question in the Virtual Classroom 76

Virtual Classroom Question Inbox 77

Chat 78

User Information 79

Session Recordings 80

Learner List 81

Groups 82

File Exchange 83

Group Collaboration Sessions 84

Create/Edit Collaboration Session 85

Group Menu 87

Recordings 88

Messages 89

Message Folder 90

View Message 91

Create Message 92

Move Message 93

Create Folder 94

Course Tools 95

Announcements 96

File Exchange 97

Add File to the File Exchange 98

Send File from the File Exchange 99

Personal Information 100

Edit Personal Information 101

Change Password 103

Set CD-ROM Drive 104

Set Privacy Options 105

Set Text Editor Options 106

Calendar 107

Quick Jump 108

Create or Edit Course Event 109

View Grades 110

Tasks 111

Create / Edit a Personal Task 113

Address Book 114

Create or Edit Contact 115

User Directory 117

Part Three: Portal Features 118

Tabs and Modules 119

My Organization Tab 120

Modules 121

What's New? Module 122

Delegated Module Administrator 123

Customize Tab Modules 124

Editing, Minimizing and Removing Module Content 125

The Community Tab and Organizations 126

Organizations 127

Community Discussion Boards 128

Create Community Discussion Boards 129

eMarketplace and MyAccounts 130

Purchase an Item from the eMarketplace 131

MyAccounts Module 132

Deposit Funds into an Account 133

Deposit Funds Into Another Users Account 134

View Account Statements 135

View Balance and Transaction History 136

Report Lost or Stolen Cards 137

Suspend a Card 138

Email Notifications 139






About the Blackboard ProEd Suite User Manual
Welcome to Blackboard ProEd Suite! Blackboard ProEd Suite offers a robust
set of tools, functions, and features for learning. Besides the features
that are included as part of the Blackboard ProEd Suite, there are numerous
additional tools that can be added to Blackboard ProEd Suite as Blackboard
Building Blocks.

This user manual details the tools and functions included with the platform
from the User or general user perspective. Other manuals detail the
construction, Personalization, and management features for Instructors and
System Administrators.

The flexibility of Blackboard ProEd Suite means that not all the tools and
functions that are available are documented in this manual. Building Blocks
allow System Administrators to add a variety of materials, tools, and
functions to Blackboard ProEd Suite. Individual Building Blocks are not
documented in this manual. Contact your System Administrator for assistance
with a Building Block.

The tools and functions documented in this manual may not be available to
users or only available in certain areas of Blackboard ProEd Suite. System
Administrators, Leaders, and Instructors can Personalize the availability
of most aspects of the platform.


Manual Organization

This manual begins by introducing Blackboard ProEd Suite. The second
section reviews the Course environment of Blackboard Learn - Course
Delivery. The final section reviews the advanced features of Blackboard
Learn - Community Engagement.


Manual Conventions

To make this manual easier to use a number of conventions appear
throughout.

|Symbol |Description |
|[r] |Required field. |
|Bold type |A button or field |
| |name. |
|Courier font|Text that users |
| |should type. |
|Steps |Tasks users should |
| |perform. |


Using this manual

This manual is best used as a reference. It should be read from beginning
to end. If the manual is viewed online, the links enable the reader to
navigate quickly through topics.


Manual Updates

Please note that this manual is updated periodically. Check the Date of
Last Revision at the beginning of the manual to ensure that it is the most
recent copy.

The HTML version is available through the User Manual feature in each
Course and on Blackboard's Support site. This site also includes the most
current versions of the user manuals in PDF format.

Please contact Blackboard Support to report any comments or suggestions
regarding this manual.

Part One: Introduction

Part One Contents

This part reviews the basic information needed to get started using
Blackboard ProEd Suite. Part One includes the following sections:


. Welcome to Blackboard ProEd Suite

. Gateway

. Working in Blackboard ProEd Suite
Welcome to Blackboard ProEd Suite

Overview

The following are some things to keep in mind when using Blackboard ProEd
Suite:


. System Administrators have the ability to disable certain tools
within the application. If you encounter tools that you are unable
to access contact your System Administrator.

. The openness of Blackboard ProEd Suite allows Instructors, Leaders
and Administrators to be very creative. The names for items in
Blackboard ProEd Suite may differ from those in the documentation.

. Building Blocks allows Institutions to integrate external
applications, tools, content, and services into Blackboard ProEd
Suite.

The Blackboard environment

The Blackboard environment includes:


. a page header that displays information about the current screen,

. a control frame that allows quick access to common areas,

. an action bar to manage the contents of a screen, and

. a menu area containing options that can interact with the screen.

Page Header

The page header displays information about the current screen; its purpose
is to orient the user.


Control Frame

The Control Frame contains navigation elements that allow the user to
access the Institution home page, access the help, and logout.


Action Bar

The Action Bar provides actions such as Copy, Move, Delete and any
functions relating to the screen.


Menu Area

The Menu Area contains navigation elements that allow the user to access
specific areas of a course or other parts of Blackboard ProEd Suite. The
Menu Area changes depending up